Front Desk - Los Angeles, CA

Busy Medical Office Seeking Front Desk Receptionist (Russian & Armenian Fluency a Plus!)

Our fast-paced medical office is looking for a friendly and organized Front Desk Receptionist to join our team! Pay is competitive and based on your experience.

If you are fluent in Russian and Armenian, we strongly encourage you to apply! This role is perfect for someone with excellent communication and organizational skills who is dedicated to providing outstanding customer service.

Key Responsibilities:

• Guest Relations: Warmly greet and welcome all guests, creating a positive and professional first impression of our office.

• Scheduling and Appointments: Efficiently manage appointment calendars, accurately schedule and confirm patient/client appointments, and maintain organized patient/client information.

• Communication: Professionally answer and direct phone calls, promptly handle inquiries, and relay information clearly and accurately.

• Administrative Tasks: Maintain a clean, tidy, and well-organized reception area, manage incoming and outgoing mail and packages, and provide general administrative support as needed.

• Customer Service: Deliver exceptional customer service to all visitors and callers, addressing their needs and concerns with empathy, patience, and professionalism.

• Language Proficiency: Communicate effectively and fluently with guests, patients, and staff in Russian and Armenian (a significant plus!).

• Software Proficiency: Demonstrate proficiency in using relevant software, such as electronic appointment scheduling systems and/or patient management software.

• Problem-Solving: Proactively identify and address issues that may arise, demonstrating initiative and effective problem-solving abilities.